[{"data":1,"prerenderedAt":164},["ShallowReactive",2],{"blog-en-reserveringen-beheren-horecaflix":3},{"id":4,"title":5,"author":6,"body":7,"description":13,"extension":149,"meta":150,"meta_description":151,"navigation":152,"path":153,"published":152,"publishedAt":154,"readingTime":155,"seo":156,"stem":157,"summary":158,"tags":159,"__hash__":163},"blog\u002Fblog\u002Freserveringen-beheren-horecaflix.md","Managing reservations in Horecaflix: no separate booking system needed","Horecaflix",{"type":8,"value":9,"toc":137},"minimark",[10,14,19,46,50,53,56,60,63,66,69,73,76,83,87,90,98,102,105,112,116,119,122,126,129],[11,12,13],"p",{},"Reservations by phone, a separate booking system, and a band that in the meantime switches to a third channel: sound familiar? With Horecaflix, you don't have to piece that puzzle together, because reservations are already included in every plan. You manage them centrally and digitally, with a clear view of your occupancy, without needing an extra vendor alongside Horecaflix.",[15,16,18],"h2",{"id":17},"key-takeaways","Key takeaways",[20,21,22,26,29,32,43],"ul",{},[23,24,25],"li",{},"Reservations are a standard part of every Horecaflix plan, not a separate product you have to add on.",[23,27,28],{},"A comparable standalone reservation system typically costs an extra 25 to 90 euros a month, on top of what you already pay for scheduling, a knowledge base and the rest of your software stack.",[23,30,31],{},"Central, digital reservation management gives you a clear view of occupancy and helps prevent double bookings and missed tables.",[23,33,34,35,42],{},"15% of Dutch restaurant reservations end without a cancellation or a visit, according to the 2024 Restaurant Monitor by BookDinners (Dutch research, ",[36,37,41],"a",{"href":38,"rel":39},"https:\u002F\u002Fwww.derestaurantkrant.nl\u002Falarmbel-bij-restaurants-15-procent-van-reserveringen-annuleert-niet",[40],"nofollow","De RestaurantKrant",", 2024). A clear overview is the first step to getting a handle on that.",[23,44,45],{},"Across multiple locations, you manage reservation settings and guest communication centrally, once, instead of each site running its own system or call routine.",[15,47,49],{"id":48},"why-reservations-dont-need-a-separate-tool","Why reservations don't need a separate tool",[11,51,52],{},"You don't need a standalone reservation system alongside Horecaflix, because reservations are already built into your plan by default. Yet plenty of hospitality businesses still run on a patchwork: one guest calls, another books through a separate system on the website, and a third messages a staff member's personal phone. Each channel has its own view, or no view at all, and nobody can tell at a glance how full the place actually is that evening.",[11,54,55],{},"That problem grows as you scale. An extra reservation tool means an extra login, an extra invoice, and yet another system that doesn't automatically talk to your scheduling or your guest communication. Horecaflix solves that by not selling reservations as a separate add-on, but as part of the platform you already use for scheduling, your knowledge base and the rest of your operation.",[15,57,59],{"id":58},"reservations-as-a-standard-part-of-every-horecaflix-plan","Reservations as a standard part of every Horecaflix plan",[11,61,62],{},"Reservations are stated outright in the core promise of every Horecaflix plan: \"Scheduling, training, knowledge base, HACCP, reservations, website: it is all in every plan.\" You don't pay extra for it, and you don't need to upgrade to a pricier tier to get access. Basic, Professional and Franchise\u002FCustom differ in the number of locations and support level, not in which features you get.",[11,64,65],{},"That's a different model from most standalone reservation systems on the Dutch market, which typically cost between 25 and 90 euros a month, depending on the package and reservation volume (Dutch market research). Buy one of those separately, and you're still paying for your scheduling tool, your knowledge base and the rest of your stack on top. In Horecaflix, all of that is already included in the same price per location. No separate license, no second invoice, no data that fails to talk to the rest of your systems.",[11,67,68],{},"Notably, reservations aren't called out as a standalone feature block alongside Horecaflix's seven main functionality areas on its own website, even though it ships standard in every plan. For an owner shopping for a reservation system, that's easy to miss: you go looking for a separate product, while the feature already runs inside the software you may already use for scheduling and the knowledge base.",[15,70,72],{"id":71},"a-clear-view-of-occupancy-fewer-double-bookings-and-missed-tables","A clear view of occupancy: fewer double bookings and missed tables",[11,74,75],{},"One central system prevents double bookings, because every reservation lands in the same place instead of being spread across phone calls, paper and a separate system. The moment a guest books a table, you see it reflected immediately in your overview, so that same table can't accidentally get handed out a second time by a colleague who just checked a different channel.",[11,77,78,79,82],{},"That overview is also the first step toward fewer no-shows. 15% of all Dutch restaurant reservations end without a cancellation or a visit, according to the 2024 Restaurant Monitor by BookDinners among more than 1,250 respondents (Dutch research, ",[36,80,41],{"href":38,"rel":81},[40],", 2024). Without a central overview, you usually only notice a no-show once the table is already sitting empty. With reservations coming in digitally and centrally, you see right away which bookings are still outstanding, so you can act in time instead of discovering afterward that a table sat unused all evening.",[15,84,86],{"id":85},"automatic-confirmation-and-reminders-take-the-follow-up-calls-off-your-plate","Automatic confirmation and reminders take the follow-up calls off your plate",[11,88,89],{},"You don't have to call every reservation yourself, because Horecaflix automatically sends a confirmation the moment a guest books and a reminder the day before the appointment. That catches the majority of non-committal online bookings, without a staff member needing to pick up the phone. That exact difference, between a guest who gets reminded and a guest who quietly gets forgotten, often decides whether a reservation actually gets kept.",[11,91,92,93,97],{},"For the full detail on how that confirmation and reminder flow works, and what you can configure yourself, see the knowledge base: ",[36,94,96],{"href":95},"\u002Fnl\u002Fkennisbank\u002Ffuncties\u002Fhoe-werkt-automatische-reserveringsbevestiging-en-herinnering","Hoe werkt automatische reserveringsbevestiging en -herinnering?"," (Dutch only).",[15,99,101],{"id":100},"central-reservation-management-across-multiple-locations","Central reservation management across multiple locations",[11,103,104],{},"Across multiple locations, you manage your reservation settings centrally, once, instead of each site inventing its own approach. Change the confirmation text, the timing of the reminder or the cancellation policy, and it applies immediately to every connected location, without having to brief each site separately.",[11,106,107,108,97],{},"That prevents a problem that creeps in at growing hospitality chains: one location runs a lenient policy, another a strict one, and a guest who visits both notices the difference without understanding why. For more on exactly how that works, see the knowledge base: ",[36,109,111],{"href":110},"\u002Fnl\u002Fkennisbank\u002Ffuncties\u002Fwat-is-centraal-reserveringsbeheer","Wat is centraal reserveringsbeheer?",[15,113,115],{"id":114},"real-world-scenario-moving-from-a-separate-booking-system-to-horecaflix","Real-world scenario: moving from a separate booking system to Horecaflix",[11,117,118],{},"Take a restaurant that has run a standalone reservation system for years, separate from the till, separate from scheduling and separate from the knowledge base where the staff rota and procedures live. Every month brings a separate invoice for that reservation system, and whenever the owner wants to tweak the confirmation text, that happens in a completely different system from where the rest of the business runs. New staff also have to learn an extra login and an extra workflow, on top of everything that already comes with scheduling and the knowledge base.",[11,120,121],{},"Once that owner switches to Horecaflix, that separate invoice disappears and reservations move onto the same platform as scheduling, the knowledge base and guest communication. Horecaflix's free switching service transfers existing data, such as schedules and training content, at no cost, so the move doesn't mean weeks of standstill. Reservations coming in through the website land, from day one, in the same overview as the rest of the operation, instead of a separate system nobody checks daily anymore. For the owner, that's one invoice fewer, and for new staff, one system fewer to learn.",[15,123,125],{"id":124},"getting-started-setting-up-reservations-in-horecaflix","Getting started: setting up reservations in Horecaflix",[11,127,128],{},"Start with the reservation channel you already rely on most, phone or the website, and bring that into Horecaflix centrally instead of running it alongside. Next, set up automatic confirmation and reminders, so that part is immediately off your plate. If you run multiple locations, align your cancellation policy and confirmation text centrally, once, so every site works from the same rules from the start.",[11,130,131,132,136],{},"You don't need to get this perfect on day one. Reservations are already included in your plan, so you can start today without hunting for a new vendor, signing a new contract, or integrating a separate system. Curious what that means for your business? ",[36,133,135],{"href":134},"\u002Fpricing","Start your free 30-day trial"," or check out the pricing, and see exactly what's already included.",{"title":138,"searchDepth":139,"depth":139,"links":140},"",2,[141,142,143,144,145,146,147,148],{"id":17,"depth":139,"text":18},{"id":48,"depth":139,"text":49},{"id":58,"depth":139,"text":59},{"id":71,"depth":139,"text":72},{"id":85,"depth":139,"text":86},{"id":100,"depth":139,"text":101},{"id":114,"depth":139,"text":115},{"id":124,"depth":139,"text":125},"md",{},"Reservations are already included in every Horecaflix plan. See how to manage them centrally, prevent double bookings, and why you don't need a separate reservation system.",true,"\u002Fblog\u002Freserveringen-beheren-horecaflix","2026-10-26",8,{"title":5,"description":13},"blog\u002Freserveringen-beheren-horecaflix","Reservations are already part of your Horecaflix plan. Here's how central, digital reservation management prevents double bookings and missed tables, without an extra vendor.",[160,161,162],"reservations","reservation system","multiple locations","2QnRJKInGbSsq1rjfjnKn4jBfHMAkpLzlEFV6qOTSOY",1793561041147]