Meet the Dutch Alcohol Act and social hygiene rules

Hospitality law with Horecaflix

Serving alcohol comes with rules: age limits, social hygiene and house rules. Horecaflix helps you get those rules into your whole team's heads and keep them there.

What is this about?

The rules around alcohol are set out in the Dutch Alcohol Act (Alcoholwet, formerly the Drank- en Horecawet). Think of the age limit of 18, no serving to intoxicated guests, and the requirement that someone with a Social Hygiene certificate is present or in charge during opening hours.

The municipality and the NVWA inspect for this, including with mystery guests. A single employee who fails to check age can already lead to a fine or consequences for your licence. The tricky part is not the rule itself, but making sure every employee, including new ones, knows and applies it.

How Horecaflix helps

Horecaflix makes compliance part of how your team works:

  • House rules and procedures around alcohol, age checks and refusal always at hand
  • Short training and quiz on responsible serving in the onboarding flow
  • Share reminders and updates in a targeted way, for example around busy holidays
  • See who has completed the instruction, so you know everyone is up to date

The capabilities you use for this

You support compliance with the alcohol rules using:

The rules in everyone's head

Try Horecaflix free for 30 days and make sure your whole team knows the alcohol rules.

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